Refund Policy
Last Updated: [05.07.2025]

At Industrial Teknokom, customer satisfaction is our priority. We strive to provide high-quality agricultural and irrigation products. However, if you’re not satisfied with a purchase, our refund policy is as follows:

1. Eligibility for Refunds
Refund requests must be made within 7 days of product delivery.

Products must be unused, undamaged, and returned in their original packaging.

A valid purchase invoice or receipt is required.

2. Non-Refundable Items
Custom orders or specially sourced items

Products damaged due to misuse or negligence

Opened or installed irrigation systems or components

3. Return Process
Contact us with your refund request at [Your Email/Phone]

Once approved, return the item to our store or designated address

Customers are responsible for return shipping unless the product was defective or incorrectly delivered

4. Refund Timeline
Refunds (if approved) will be processed within 7–10 business days via the original method of payment or bank transfer.